View source for Credit Requests User Help

[[Image:QCResultsText.PNG|center]]



=Welcome to the QC Results - Credit Request - User Help file.=

[[Image:QCResults_CreditRequest_HTML_DetailPage_2.jpg]]



==Fields==
===Billing Account Field===
Select the Distribution Center Billing Entity responsible for this credit request.

[[Image:QCResults_CreditRequest_HTML_DetailPage_BillingAccountField_1.png]]



===Shipping Account Field===
Select the Destination Storefront where this product issue was discovered if not at the D/C.

[[Image:QCResults_CreditRequest_HTML_DetailPage_ShippingAccountField_1.png]]



===Product Field===
Select the Product for the credit request.

[[Image:QCResults_CreditRequest_HTML_DetailPage_ProductField_1.png]]



===Discovery Date Field===
Select or input the Discovery Date on which the issue with the product was found.

[[Image:QCResults_CreditRequest_HTML_DetailPage_DiscoveryDateField_1.png]]



===Store Number Field===
Input the Store Number (or enter "DC" if the Store Number is not applicable) in which the issue with the product was found.

[[Image:QCResults_CreditRequest_HTML_DetailPage_StoreNumber_1.jpg]]



===Store Contact Field===
Input the Store Contact name (or enter "DC" if the Store Contact is not applicable) who reported the issue with the product being reported.

[[Image:QCResults_CreditRequest_HTML_DetailPage_StoreContact_1.jpg]]



===Quantity Requested Field===
Input the Quantity for the credit request.

[[Image:QCResults_CreditRequest_HTML_DetailPage_QuantityRequestedField_1.png]]



===Quantity UOM Field===
Select the Unit of Measure (CS-Case, BG-Bag, LB-pounds) for the quantity of the credit request.

[[Image:QCResults_CreditRequest_HTML_DetailPage_QuantityUOMField_1.png]]



===Reason Code Field===
Select the appropriate reason for the credit request.  (If you choose Foreign Object a picture of the product issue will be required.)

[[Image:QCResults_CreditRequest_HTML_DetailPage_ReasonCodeField_1.png]]



===Comment/Description Field===
Please input any useful information about the product issue.

[[Image:QCResults_CreditRequest_HTML_DetailPage_CommentField_1.png]]



===Picture Field===
Upload any picture of the product issue you can provide.  This is required if you select Foreign Object as the Reason Code for the credit request.

[[Image:QCResults_CreditRequest_HTML_DetailPage_ImageUpload_1.jpg]]



===Lot Code Field===
Input the lot code found on the individual packaging or input the lot code information found on the case label.

'''Individual Packaging:'''

THIS IS THE PRODUCT CODE 
[[Image:ProdCodeFeb2014.png]]

THIS IS THE LOT CODE 
[[Image:LotCodeFeb2014.png]]


'''Case Label:'''

THIS IS THE LOT CODE 
[[Image:QCResults_CreditRequest_HTML_DetailPage_ProductionCodeField_2.jpg]]



===Use Thru Date Field===
Select or input the Use Thru Date printed on the individual product packaging.

[[Image:UseThruDateFeb2014.png]]




==Buttons==

===Submit Request Button===
Once each mandatory field has been completed, the Submit Request button will become available.
Click on the Submit Request button to submit the credit request to the system for processing.

[[Image:QCResults_CreditRequest_HTML_DetailPage_SubmitRequestButton_1.png]]



===Back Button===
This button returns the user to the Product Credit Request main menu.

===Save Button===
This button saves the form with the currently input data for later retrieval and completion.

===Delete Button===
This button will delete the currently unsubmitted credit request from the system.

[[Image:QCResults_CreditRequest_HTML_DetailPage_ButtonBar_1.png]]



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